HOW IT WORKS

Allfine sits between the incoming work
and the people who need to act.

It captures, structures, coordinates and records routine property operations — then brings your team in at the points where human judgement matters.

01
CAPTURE

Work enters in the way people already communicate.

Maintenance can begin with a tenant call or message. Rent operations begin with rent and payment data. Allfine turns the incoming information into a structured operational record.

Incoming

☎ Tenant maintenance call

✉ Resident message

£ Bank transaction

↻ Existing workflow event

02
UNDERSTAND

Gather the information needed to act.

Rather than forwarding incomplete reports, Allfine asks the relevant questions and records the context needed for the next step.

Structured context

Property & tenant

Issue / balance

Urgency / status

Access / next action

03
COORDINATE

Routine follow-up happens in the background.

Contractor outreach, reminders, calls and progress checks can run according to your rules, reducing the number of small tasks sitting with your team.

Allfine working

Contractor contacted ✓

Reminder sent ✓

Outcome captured ✓

Next check scheduled ✓

04
ESCALATE

Your team gets the decision, not the noise.

Urgent safety concerns, approvals, disputes, unusual costs and other exceptions are surfaced to the right person.

Needs attention

⚠ Safety risk

£ Quote approval

≠ Rent dispute

↺ Changed job scope

05
RECORD

Keep a clear operational history.

Actions and outcomes are recorded so your team can understand what happened, what is outstanding and what happens next.

Clear history

Who was contacted

What was agreed

When it happened

What happens next